faq

Check Out Our Frequently Asked Questions Below

Do I Have To Be Home For My Delivery?

You don’t have to be home to receive your order.  Although we do love seeing your smiling face to receive your meals! If you do not plan on being home for your delivery, we ask that you leave a cooler at your door so that we can place your meals in a cool environment. Our delivery bags are insulated. However, in Irish weather we prefer to keep your meals as cool as possible. We also don’t recommend the meals being left in a cooler outside longer than 2 hours before being refrigerated.

When Do We Deliver?

Meals are delivered to your home or place of work between 5am-1pm on Mondays and Wednesdays (Tuesdays & Thursdays during Bank Holidays).

Drivers are delivering meals following the road map so custom times might not be available. Please contact us if you have any concerns regarding to your delivery slot.

Don’t forget to inform us about your security code etc. that we can access your place even very early without disturbing anyone.

Our number is: 087 1932 111

What Happens If I Miss My Meal Delivery?

We will attempt to deliver your meals to the address you provide for us during the checkout process. If you are not there for delivery we will attempt to text and call you first. However, if we do not hear back from you by the time the driver’s route is over, we will bring your meals to our Kitchen based in Bray and you will need to arrange another delivery which will cost €10.00.

What Am I Eating This Week?

You can see our traditional menu, at the “our Menu” links at the top of this page. The menu will show all meals for lunch and dinner. We like to mix things up too.

Can I Pay You Weekly By Cash?

No, unfortunately not. For security reasons & the safety of our drivers all payments are done by debit or credit card securely through our website.

How Do I Hold My Membership?

If you need to hold your membership, please email us at info@fitmeal.ie, or give us a call at 087 1932 111. Holds must be done in 1 week intervals. Also, please let us know at least one week prior that you will need to place your membership on hold, so we have adequate time to communicate to our kitchen.

What Do I Do With My Bag?

Simply return your delivery bag to our driver each Monday & Wednesday when you get your delivery of your next set of meals.